Client's Session Summary-Take Home

At Mindsight we have found that the client retention rate after the first session can be rather tricky. As counselors, we are trained to help people, not necessarily sell people on our services. After months of market research, we have found that the top three reasons clients don't return to therapy after the first session is this: 

1. They don't think the Provider can help them. This is usually not based on any facts, just the impression that they got from the first session. The provider must display enough confidence for the client to feel hopeful about the work they're going to do. 

2. They think the process will take too long. This is usually not based on any facts, just the fact that they are not given a concrete plan when they leave. Let's face it. Anyone who goes to therapy is thinking in the back of their mind, "How long is this going to take?" This is coming from a place of commitment from a time and money perspective. They're trying to gauge

3. They leave with more questions than what they came with.  All clients have questions, usually lots of questions, before their first counseling session. Many times the clinician is focused on gathering enough information to make their diagnosis and develop their treatment plan, and not providing the client with enough information to ease their discomfort about what the counseling process will look like for them.

This form is designed for the clinician to use as a guide through the initial part of their first session, and the client and clinician to work collaboratively at the end of the session to complete the Plan. The client takes the paper with them when they leave (clinician can keep a copy too), which will give them something to reference when they're contemplating their commitment to the therapy process.  The more they understand what just happened, and understand what the process is going to look like, the more comfortable they will feel about continuing on with the provider. 

When you purchase this form, you will email us with the specifics of your company including a logo, contact info, and what you would like included in the Clinician Reminders section. Those changes will be made and customized for your providers and returned to you in both PNG and PDF format. This PDF that will be included in this purchase, is a sample of what the form will look like. 

There is also a Session Summary-Ongoing form for sessions other than the initial session. Please let us know if you are interested in that as well.